The Quorum mark, two hand-stacked stone towers on a shared bronze band engraved QUORUM, standing on a granite summit overlooking the Blue Ridge mountains at dawn

Community Association Management

The management company
that answers.

Quorum is an independent association management company for boards that are done leaving voicemails. A named manager who knows your community. Service standards published in writing. A concierge level of care for every homeowner, in communities of every size.

Request a Proposal → Is your manager meeting the Standard?
Independent and founder led The Carolinas Boards, homeowners, and developers
B

Board members

See the five written promises we publish, and the standard your community should be holding any manager to.
H

Homeowners

Meet Quorum Concierge and Steward: a named manager, a human answer within one business day, and every request logged until it is resolved.
D

Developers

A full back office, from grand opening to handover: sale days managed, closings coordinated, records kept, and a turnover that protects what you built.

What we have done

Proof, not promises.

Quorum opened in the summer of 2026. Here is what has actually happened since: real communities, real sale days, real handovers. Every item below is work we delivered, not work we hope to win.

A cleared mountain homesite at Deer Valley in Clay County, North Carolina, looking out over the Blue Ridge, with the Quorum stone mark standing on the pad
Deer Valley, Clay County, NC. September 2026.
01
Land sale, produced and run

Thirty-eight mountain lots, one sale day, every contract tracked to closing.

The tour book, four lenders lined up, the contract package and the declaration checked before print, a team of nineteen trained and run by the quarter hour, and every contract carried to the closing attorney's table.
02
Turnover, completed

An eleven-lot gated community handed to its owners, August 2026.

Certified notice to every owner, a roster reconciled to the penny, the meeting run from the recorded declaration, the first board seated, and a Board Handbook in their hands. The developer left clean.
03
Back office, standing

The paperwork of a multi-community developer, carried every week.

Closings coordinated with the attorneys, twenty-seven owner-financed notes on one book with a monthly report, and six more communities noticed and calendared for turnover.
04
New associations, set up right

Three new communities, administered from their first closing.

Entity, bank account, roster, dues schedule, first budget, first notices: built in the right order, so the association is never a cleanup project for its future board.
See the work in detail →

A game, and a house rule

Our mark is hidden in every picture on this site. Can you find it?

Two stacked stone towers on a bronze band. We place it in every photograph we publish, somewhere it could plausibly stand: a dock, a ridge road, a cleared homesite. It is in this picture. Twelve real photographs from the mountains we serve, one mark in each, and a score out of 1,000.

Play Find the Mark → Take the Standard check

Is your manager meeting the Standard?

Five questions a board can answer in a minute. Your score, your weakest promise, and what to ask at the next meeting. Share it with the rest of your board.

Start the check →

Why Quorum exists

This industry has an answering problem.

Talk to any board member who has fired a management company and you will hear the same story: calls that ring out, emails that die, work orders closed with no work done, and a different manager every year. The record backs them up.

#1

Unreturned calls and emails are the most common complaint made against community management companies, appearing at every major firm we studied, in nearly identical language.

Survey of public BBB complaint records for 10 national and regional management companies, July 2026.
0%

Of HOA complaints filed with one state regulator, nearly half targeted the management company rather than the association itself.

ProPublica analysis of Colorado HOA complaint data, 2023.
0

In July 2026 we surveyed the public websites of every major national and Charlotte-area management company. Not one publishes its pricing, a response-time standard with a remedy, or a cap on how many communities one manager carries.

Quorum market survey, dated 2026-07-23.

The cause is structural: underpriced contracts force oversized manager portfolios, and the service promise collapses under the workload. Quorum is built the other way around.

The short version

Accountability is the product.

Everything Quorum sells reduces to one idea: you should always know who is responsible, what was promised, and when it will be done. We put our service standards in writing, cap what one manager carries so the standards hold, and answer every homeowner within one business day, so a question asked at 9 pm is never talking to a void.

And behind all of it, one goal: protecting the value of every home in the community. That is why the standards exist, why the grounds stay kept, and why the rules are enforced with judgment, consistently and courteously, never over the top.

Our ambition is not modest, and we will say it in public: we intend to be the most transparent, most responsive, most technologically capable management company in the United States. Every page of this site is written so you can hold us to it.

See the services → How pricing works
Steward, Quorum's cartoon concierge: a friendly illustrated gentleman with glasses, over the title Your Concierge and Property Specialist and the motto A good steward never sleeps.

Quorum Concierge

Meet Steward, the face of Quorum Concierge.

Steward stands for the standard of care behind Quorum Concierge: a named manager who knows your community, a human answer to every call and email within one business day, and every request logged until it is resolved. Not a portal login. A person who answers.

"A good steward never sleeps."

Meet the concierge →

Small communities, welcome

No community is too small to be run well.

The industry treats communities under 100 homes as portfolio filler. We think a 20-lot mountain community deserves the same clean books, answered phones, and orderly meetings as a 500-door master-planned development. Small associations are not a sideline at Quorum. They are a specialty, priced honestly and served properly.

Built in the mountains we serve.

From the Blue Ridge to the coast, Quorum serves communities across North Carolina and South Carolina: mountain subdivisions, lake communities, and neighborhoods the big firms drive past.

The developer line

You build and sell. We keep the paper straight.

Quorum runs the back office for land-sale and development companies: grand openings managed from start to finish, closings coordinated with the attorneys, the association administered from its first dollar, and a turnover that ends with grateful owners instead of open questions.

  • Grand openings and sale days, run from buyer intake to the last signature of the day.
  • Contract-to-close coordination between you, your buyers, and the closing attorneys.
  • Association records, rosters, and budgets kept current from the first closing.
  • Owner-finance record keeping: every note on one ledger, every payment logged, balances ready when a buyer or attorney asks.
  • Turnover management, then association management to the same published standard.

No mystery process

What happens when you reach out.

Most proposals begin with a form that goes nowhere. Ours begins a clock we are accountable to. Here is the whole path, so your board knows exactly what it is starting.

1Within one business day

A person responds.

Not an autoresponder. A person who has read what you wrote, answers your first questions, and schedules a conversation at your board's convenience.

2The first conversation

We listen before we pitch.

What is working, what burned you, what your community actually needs. If we are not the right fit, we say so and point you somewhere honest.

3Your proposal

Everything in writing.

The service tier, the flat monthly fee, the complete fee schedule, the five promises, and your manager's portfolio cap. Nothing to decode.

4If you choose Quorum

A transition with dates on it.

An onboarding plan your board can hold us to, run in parallel with your current arrangement so your community never skips a beat.

Start the conversation

Your board deserves a straight answer.
Start with ours.

Tell us about your community and we will respond within one business day. That is not a slogan; it is the first promise in our published standard. Prefer the phone? Call (704) 251-5022.

Request a Proposal →

The Quorum Standard

Five promises, in writing.

Every management company claims responsiveness. We could not find one in our market that puts a number on it, publishes it, and accepts consequences for missing it. So that is exactly what Quorum does: five promises, published here, for every board to hold us to.

1

Every call and email gets a human response within one business day.

Tracked, logged, and reported to your board. Not an autoreply, not a ticket number that goes nowhere. A person, with an answer or an honest status.

2

A named manager, with a written portfolio cap.

You will know exactly who manages your community, and your proposal states the maximum number of communities that person carries. Caps are what make every other promise possible. Nobody in our market publishes one. We do.

3

Work orders close only when the homeowner says the work happened.

A closed ticket means a resolved problem, confirmed by the person who reported it. Not a vendor invoice filed, not a status flipped to clear a queue.

4

Financials on a fixed day every month. Records handed over fast if you ever leave.

Board-ready financial statements arrive on the same calendar day each month, every month. And if you ever choose to leave Quorum, your association's complete records transfer promptly and completely. They were always yours.

5

No surprise fees. A written fee schedule you saw before you signed, plain-language bills.

One management fee, a fee schedule you saw before you signed, and bills a homeowner can read without calling anyone. If a charge is not on the schedule, you do not pay it.

What happens if we miss.

A promise with no consequence is marketing. As our management agreements are finalized with counsel, each promise will carry a stated remedy in the contract, so the standard costs us something when we fail it. Until then, hold us to the published standard above, and ask us about it in your first conversation. We will answer plainly.

Is your current manager meeting it? Take the five-question check →

Straight answers

What boards ask us first.

One flat monthly fee per community, set by service tier, size, and the condition of your documents, plus a published schedule of every other charge that can ever appear. The full fee schedule comes with your proposal, and we walk your board through it line by line. How we price is public; see the pricing page.
No. Your board governs; we execute. Every decision that belongs to the association stays with the association. What you give up is the unpaid staff work: the chasing, the bookkeeping, the meeting logistics, the 9 pm phone calls.
Less painful than staying with one that does not answer. We run onboarding in parallel with your current arrangement, take records in an organized handover, and give your board one named person to call throughout. And because fast records handover is one of our own written promises, you always know we can be held to the same standard on the way out.
No. Small communities are a Quorum specialty, not an accommodation. We publish no minimum size, we price small associations honestly, and we staff them properly. A 20-lot community deserves clean books and answered phones as much as a 500-door one.
One thing: protecting the value of every home in the community. That is the manager's first job. Kept yards, maintained common areas, and consistent standards are what hold property values for everyone, and they are the reason a courtesy letter sometimes has to go out. What we will never do is enforce them the over-the-top way that gave HOAs their reputation: every notice is photographed, dated, and rule-cited, applied the same way to every home, and answered by a person if you appeal.
A named manager your community knows, backed by a concierge that never sleeps. Every call and email gets a human response within one business day, tracked and reported to your board. That is promise number one, in writing.
Request a Proposal → See the services behind the promises

Services

Full service to a fine point.
Or exactly the help you need.

Communities are not one size, and neither is management. Quorum offers three levels of engagement for associations, plus a premium concierge tier for the homeowners inside them. Every tier runs on the same Quorum Standard.

01

For boards that want it handled

Full Service Management

Everything, owned end to end by your named manager: governance, money, vendors, meetings, enforcement, and communication.

  • Board meetings prepared, noticed, and minuted properly
  • Budgets, monthly financials, collections, and reserves
  • Vendor bidding, supervision, and confirmed work orders
  • Covenant enforcement with judgment, documentation, and a real appeal
  • Records kept audit-ready, always yours
02

For boards that self-manage the rest

Financial Management

Clean association books without full management. Your board keeps the wheel; we keep the ledgers straight and the money boring.

  • Dues billing, receivables, and payables
  • Board-ready monthly statements on a fixed day
  • Budget preparation and reserve tracking
  • Year-end tax and audit coordination
  • Plain-language bills homeowners understand
03

For self-managed boards that want backup

Board Support

Coaching, structure, and an experienced hand for volunteer boards that run their own community but do not want to improvise.

  • Meeting preparation and governance guidance
  • Document reviews and records organization
  • Election and annual meeting administration
  • Vendor sourcing and contract sanity checks
  • A professional to call before small problems grow

Tier contents are tailored to each community's governing documents and stated in the management agreement, so what is promised is exactly what is delivered.

Ask which tier fits your community →

Quorum Concierge

A concierge for every homeowner.
Not just a portal login.

Quorum Concierge is the homeowner service tier: a named manager who knows your community, a human answer to every call and email within one business day, and every request logged so nothing is lost between the question and the fix. Steward is its face, and the only thing that makes the promise honest stands behind him: people who own the outcome.

Steward, Quorum's cartoon concierge character, with the title Your Concierge and Property Specialist and the motto A good steward never sleeps.

Meet Steward, the face of Quorum Concierge.

Steward is our concierge character, and our shorthand for how every homeowner should be treated: greeted by name, answered by a person, and never left wondering whether anyone wrote it down. Behind him is a manager with a name, a phone that is answered, and a promise in writing.

  • A named manager. You know who manages your community, and that person knows your community back.
  • A human response within one business day. Every call and email, tracked, logged, and reported to your board. Promise number one of the Quorum Standard.
  • Every request logged. Nothing said to Quorum disappears. Requests are recorded, tracked, and closed only when the work is done.
  • Plain-language money. Budgets, dues, and assessments explained so a new homeowner understands them on the first read.
  • Board concierge included. Meeting-ready pre-reads and a monthly financial statement in plain English, so nothing rolls over month after month unnoticed.

Told straight:

Steward's after-hours answer desk is on our roadmap, and this page will say so the day it exists. Today, every question goes to a person, which is the part that matters. We would rather tell you exactly what you get than sell you a feature that is not finished.

Bring Quorum Concierge to your community →

Developer to owner turnover

The handover is where communities are won or lost.

When a developer hands a community to its owners, everything that was informal has to become formal: the records, the money, the board, the rules. Done carelessly, it seeds years of distrust and legal exposure. Done properly, it is the strongest start a community can have. Turnover management is a named specialty at Quorum, for developers who want to exit clean and for new owner boards inheriting the result.

01

Document audit

Articles, covenants, bylaws, and amendments reviewed against each other and against state law, with defects flagged for counsel before they become owner problems.

02

Roster and records

A complete, verified owner roster and an organized records set: every lot, every contact, every account balance, accounted for before the first notice mails.

03

Notice and first board done right

Statutory notice periods honored, proxies and ballots handled properly, and the first board seated the way the community's documents actually require, elected or appointed, so its first governing act stands up.

04

Money and handover

Association funds, reserves, and bank records reconciled and transferred with a documented trail, and a first-year budget the new board actually understands.

After turnover, our client is the association, not the developer. We say that out loud at the first owners meeting, because trust starts with knowing whose side the manager is on.

What the first owner board actually receives

From the turnover Quorum completed in August 2026, for an eleven-lot community in North Carolina:

  • The recorded declaration and plat, read and cited by article, with every heading error and open question noted for counsel.
  • Proof of notice: certified mail to every owner, tracking numbers in the minutes.
  • A roster that reconciles to the money to the penny, and a true cash position.
  • Minutes from a template written for the community's own appointment or election path.
  • A first-year budget on actuals.
  • A Board Handbook and a set of forms (proxy, meeting notice, minutes, resolution, records request and more), each one marked for the association's attorney to review before adoption.

See the record →

Talk to us about a turnover →The full developer back office

Developer Services

The back office your project deserves,
from grand opening to handover.

Small land-sale and development companies run on a founder, a phone, and a closing calendar. Quorum is the coordination layer that keeps all three sane: we manage your sale events, move your contracts to the closing table, administer the association from its first dollar, and hand the finished community to its owners the right way. You build and sell. We keep the paper straight.

One line, the whole arc

Four stages, one accountable partner.

1Launch

Grand openings, run start to finish.

Your sale day is an event we produce and manage: buyer intake organized, contracts tracked from signature, and every loose end owned by someone whose whole job is loose ends.

2Sell

Contract to close, coordinated.

We are the liaison between you, your buyers, and the closing attorneys: documents moved on time, status visible to you at a glance, nothing discovered missing at the table.

3Operate

The association, clean from day one.

Owner rosters, dues, budgets, minutes, and records administered from the first closing, so the community's books are never a cleanup project waiting for its new board.

4Hand over

Turnover, done right.

Records complete, money reconciled, notices proper, and the first board seated correctly, so the community starts its independent life trusting the process that got it there.

How we run turnovers →

Done, September 2026

Deer Valley at Davy Mountain. Thirty-eight lots, one sale day, run start to finish.

Clay County, North Carolina. Quorum wrote and designed the tour book, staffed and ran the sale day, and carries every contract to the closing attorney's table. It is the whole developer line, delivered once already.

See how it was done →

What comes off your desk

You get the property ready. We do everything else.

This is not a brochure list. Every line below is something Quorum did on a real sale in 2026, with the file to show for it. Hire us and your job is the land, the price list and the handshake.

Before the sale

  • Your area claims verified line by line: drive times, distances, amenities, the county tax rate. Wrong numbers never reach a buyer.
  • The tour book, written and designed: the land, the town, the lake, schools, hospitals, utilities, and who comes when you call.
  • The practical pages: every phone number an owner needs, verified against the county and the provider, plus the county's actual permit order for well, septic, zoning and building.
  • Your contract package read for consistency before it prints: tax lines, excise tax, deposit terms, addresses, definitions.
  • The draft declaration checked against the packet and against itself, with the defects sent to your attorney before it records.

The buyer's homework

  • Lenders lined up ahead of the sale, each one's terms collected in writing and printed only with that lender's permission.
  • A payment table buyers can read, recomputed to the cent, with the owner-financing terms stated plainly beside it.
  • A one-page "get prequalified before Saturday" sheet your team can send to every appointment.
  • The cost of owning after the closing: taxes on three valuations, insurance, dues, in plain words.

The team

  • Sales training written for your sale: buyer types, rapport, the six steps, objections, and the two rules that keep reps out of trouble.
  • A two-page playbook every rep reads the night before.
  • Rep sheet, Friday agenda, roster, radio log, W-9s and contractor agreements, hotel block, per diem checks.
  • The rep email that sets the bar for conduct, attire and the customer's day.

The day

  • A run of show by the quarter hour, from the setup crew at 7:30 to the last radio counted back in.
  • Stations staffed: check-in, radio table, parking, claim board, contract tent.
  • An if-this-happens sheet: rain, no cell signal, a walk-up buyer, a late rep, a medical call, two claims on one lot.
  • Vendors booked one call each: tents, toilets, lunch for the crowd, printing that opens Saturday morning.
  • One radio channel, one claim script, one person who owns every loose end.

After the signature

  • A buyer folder with a plain-language "what happens next" letter: deposit receipt, attorney, title, financing, closing date, what to bring.
  • Seven ready-to-send closing-coordinator emails, same day through recording, with the wire-fraud warning built in.
  • A closing tracker the owner can read at a glance, and contract-to-close coordination with the attorneys until the last deed records.
  • An invoice template and a reconciled fee, so nobody argues about money after a good day.

Standing back office

  • Owner-finance record keeping: every note on one book, payments posted from your confirmation, a monthly report by the 15th, a payoff figure within one business day, interest totals in January for your accountant.
  • Association records, rosters, dues ledgers and meeting formalities built right the first time and kept audit-ready until the owners take over.
  • New associations set up in the right order: entity and tax ID through your attorney, the bank account in the association's own name, roster, dues schedule, first budget, first notices.
  • Turnover letters, RSVP desks and meeting calendars for every community ready to hand over.
  • Record keeping only, in your name and your accounts. We never hold the money.

One community, one client at a time. Before turnover, we work for you. After turnover, we work for the association, and we say so to the owners at their first meeting. We never serve both sides of the same community at once. Developers hire us because of that rule, not despite it: the communities you hand over stay handed over, and your name stays good in them.

Bring us your next project →

Our work

Proof, not promises.

Quorum opened in the summer of 2026. This page is the record of what has happened since: the land sale we produced, the turnover we completed, the back office we run every week, and the new associations we are standing up. Names appear only where a client has said yes.

Case study

Deer Valley at Davy Mountain, Clay County, North Carolina.

Thirty-eight lots on a paved mountain road near Warne, ten minutes from Hayesville and fifteen from Lake Chatuge. The owner wanted one sale day, done properly, with nothing discovered missing afterward. Quorum produced it end to end.

A cleared build site at Deer Valley looking across the Blue Ridge, with the Quorum stone mark standing on the pad
A cleared build site at Deer Valley.

What Quorum did

  • The tour book. Written and designed by Quorum, checked line by line before it went out: the land, the lake, the town, the drive times, the schools, the hospitals, 35 verified phone numbers, and the county's real permit order for the day a buyer decides to build.
  • The money, explained. Four lenders lined up ahead of the sale, their terms collected in writing, a payment table recomputed to the cent, the owner-financing terms stated plainly, and the cost of owning after the closing on three valuations.
  • The paperwork, read first. Seven contract documents reviewed for consistency, and the draft declaration checked against the buyer packet and against itself, with the fixes sent to the attorney before anything printed or recorded.
  • The team, trained. Eight pages of sales training and a two-page playbook written for this sale; rep sheet, Friday agenda, radio plan, W-9s, hotel, per diems for a team of nineteen.
  • The day, run. A run of show by the quarter hour, five staffed stations, vendors booked, an if-this-happens sheet, one radio channel, one claim script.
  • After the signature. A buyer folder, seven closing-coordinator emails, a closing tracker the owner reads at a glance, and every contract carried to the closing attorney's table through November.
38
Lots offered
4
Lenders lined up
35
Verified phone numbers
19
On the sale team
0
Stock photos

Caught before it printed.

The part of a sale nobody photographs. Every one of these was in the developer's own draft documents, found by Quorum, and fixed before a buyer could see it.

  • The county property tax rate in the contract package was stated sixteen times too high. The real rate was verified with the county and corrected everywhere.
  • Every metro drive time in the area sheet was understated, one of them by nearly three hours. All of them were re-measured and rewritten.
  • The excise tax on the financed closing sheet was half the real figure, and an origination fee was listed twice.
  • A disclosure sentence had lost the words that made it a disclaimer, so it warranted accuracy instead of disclaiming it.
  • The draft declaration named the seller's state wrong, failed to repeal the 2005 covenants by name, gave the developer two different vote counts in two articles, and referred to an association that did not yet exist. Five fixes to the attorney, before it recorded.
  • The deposit terms in the contract and in the financing addendum contradicted each other. Flagged for counsel before sale day.

The tour book

What a buyer takes home.

Two pages of the Deer Valley book. Everything in it was verified before it went out, down to the phone numbers, and every photograph is the real place.

Cover of the Deer Valley tour book: a sunset over the Blue Ridge with the words Deer Valley, Clay County, North Carolina
A page of the Deer Valley tour book titled Davy Mountain from the air, with an aerial photograph and four photographs taken on the property

Shown with the owner's permission.

The sale day

Saturday, September 19, from the briefing to the last signature.

A land sale is one day long and there are no second takes. Here is how Quorum ran this one.

Friday, 1:00 PM

Walk the land before anyone sells it.

Team leads on the property at one, event representatives at one-thirty, everyone at the contract tent by four-thirty. Every rep stands on every lot they will show the next day, radio in hand, so no buyer is ever told "I think it is over there."

A cleared build site at Deer Valley with the Quorum mark standing on the pad
The lots, walked on Friday
Saturday, 9:00 AM

Check-in, off the mountain.

Buyers check in at a staging point in town, not at the property, so the road stays clear and every party is matched to a rep before the first tour leaves. The tour book goes into every hand.

10:00 AM

Leads in hand. Pre-tours roll.

Each rep knows exactly who they are driving and what that buyer said they wanted. The ridge road carries the first tours while the tent, the pricing board and the paperwork are set.

Davy Mountain from the air, the ridge road running along the crest, with the Quorum mark on the road
The ridge road, from the air
11:00 AM

The sale opens.

Every lot carries a price. The first buyer to claim a lot gets it, on the spot. No reserve, no later, no "let me think about it" that drifts for a month. The day runs on one radio channel and one person who owns every loose end.

12:00 PM

Second tour.

Buyers who wanted to see a second lot, or who arrived late, go out again. Nobody who drove two hours is sent home unseen.

The cover of the Deer Valley tour book
What every buyer carried home
The contract tent

Written on site, opened for the attorneys.

Contracts are written at the tent, earnest money is logged as it arrives, and each file is opened for the closing attorneys before the buyer leaves the property. The last signature of the day is the first entry in the closing tracker.

The weeks after

Closings, one by one, into November.

Documents move on time, the owner sees every file's status at a glance, and nothing is discovered missing at the table. That is the part of a sale day that most sale days forget.

Sunset over the Brasstown valley from Deer Valley, with the Quorum mark standing in a field below
Sundown over the Brasstown valley

And the rest of the record

Three more things that are done, or in motion.

T

A turnover, completed

An eleven-lot gated community, North Carolina. August 2026.

The developer had sold every lot and wanted out clean. The owners had never run an association. Quorum coordinated the handover from the recorded documents, not from memory.

  • The recorded declaration read in full, so the first board was seated the way the documents actually require.
  • Notice to every owner by certified mail, every tracking number logged, so "notice was mailed" became "notice was delivered."
  • The owner roster reconciled to the association's collections to the penny; the account history recomputed; the true cash position stated.
  • An owner-ready agenda, a 90-minute run of show, a read-aloud script, a minutes template and an owner question-and-answer sheet.
  • A first-year budget built on actuals, not guesses.
  • A first-edition Board Handbook and eight board forms for three neighbors who had never done this, written for their attorney to review before adoption.
B

A standing back office

A multi-community developer. Every week, ongoing.

Several selling entities, communities in more than one state, lots sold for cash and on owner financing, and a founder who would rather sell land than file it. Quorum carries the paper.

  • Closings coordinated with the attorneys as they come, each one documented and paid out on a sheet the whole team can see.
  • Twenty-seven owner-financed notes brought onto one book: borrower, property, the entity each note pays, balance, due day, status, and a payment log that is never edited, only added to.
  • A monthly book report by the 15th: who is current, who is behind and by how much, what came in, what needs a decision.
  • A payoff figure within one business day when a buyer or attorney asks; interest totals in January for the accountant.
  • Turnover letters out, RSVP desks open and meetings calendared for six more communities ready to hand over.
  • Record keeping only. The money moves from the buyer's bank to the owner's bank, and never through Quorum.
N

New associations, set up right

Three new communities. October 2026.

Each association built in the right order from its first closing: the entity and tax ID through counsel, a bank account in the association's own name (never pooled with another association's, never with Quorum's), the owner roster from the plat and the closings, a dues schedule and first-year budget from the declaration, the first assessment notices, a welcome letter, and a records folder that is already in order on the day the owners take over. Monthly statements to the board, every month, from the first month.

Why some names are missing. We publish a client's name only when the client has said yes. The work is real either way, and any board or developer talking to us can ask for a reference.

Your project, your community

The next entry on this page could be yours.

A sale day to produce, a community to hand over, an association to set up, or a board that is done leaving voicemails. Tell us what you are facing and a person will answer within one business day.

Start the conversation → Developer services

Find the Mark

Twelve pictures. One mark in each.

Two stacked stone towers on a bronze band, placed somewhere it could really stand. Tap the picture where you think it is. Ten rounds, scored out of 1,000. Faster is better, misses cost you, and a hint is cheaper than a wrong guess.

Every photograph here was taken in the North Carolina mountains we serve. Shown with the owner's permission.

The Standard check

Is your manager meeting the Standard?

Five questions, one minute, no email address required. Each one maps to a promise in the Quorum Standard. Answer for the management company your community has today, and be honest; nobody sees this but you, unless you choose to share it with your board.

How our pricing works

You should not need a proposal to learn how you will be charged.

Nobody in our market publishes pricing. We think that is a tell. Here is exactly how Quorum charges, before you ever talk to us.

$

One flat monthly fee

Each community pays a single monthly management fee, set by service tier, number of homes, and the condition of the community's documents and records. It does not wobble month to month, and it is not a teaser that grows sideways through add-ons.

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A fee schedule you see before you sign

Every other charge that can ever appear, resale letters, transfer fees, mailing costs, lives on one written schedule attached to your agreement. If a fee is not on the schedule, it does not exist.

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Small communities priced honestly

Small associations pay a fair minimum that funds real service, not a discount rate that guarantees neglect. We would rather tell you the true cost of doing it right than win your business with a number that makes failure certain.

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What we earn is what you see

Our compensation is our management fee and the published schedule. We explain every line, and your board can ask about any of it, any time, and get a plain answer.

The complete schedule, with every proposal

Every proposal includes the complete fee schedule for your community, and we walk your board through it line by line before you sign anything. If a charge is not on that schedule, it does not exist.

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About Quorum

Founded by operators, not a portfolio.

Quorum Community Management, LLC is an independent North Carolina company founded in 2026 by two partners who have spent their careers inside residential communities: managing them, selling them, and answering for them. The name is the point: a quorum is the moment a community can lawfully act. Our job is to make sure your community always can.

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Robb Simms

Co-founder

Robb trained in Virginia Tech's residential property management program and spent the first decade of his career running communities for some of the country's largest institutional owners, including years living on site as a manager of the communities he served.

He then spent ten years scaling the apartment industry's original high-tech 24/7 answering platform from 30 communities to more than 6,000 nationwide, building the after-hours accountability systems this industry still runs on. Quorum's published response standards are that idea, finished: not just answered calls, but promised outcomes in writing.

Robb is a licensed real estate professional in North Carolina, South Carolina, Georgia, Tennessee, and Florida.

robb@quorummgmt.com

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Farah Anne Friedrich

Co-founder

Farah Anne brings a diverse background in business development, operations, and client relations to Quorum. Throughout her career, she has helped launch, organize, and grow businesses across multiple industries, developing practical systems that improve efficiency, strengthen customer relationships, and support long-term success.

Her experience spans business consulting, property management, hospitality, payroll, and land sales, giving her a well-rounded perspective on both business operations and exceptional customer service. Known for her strong communication skills and ability to build lasting relationships, Farah is passionate about connecting people, solving problems, and creating positive experiences for every client.

Farah believes every community deserves responsive communication, personalized service, and a management team that is invested in its long-term success.

farah@quorummgmt.com

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The bench behind the brand

Between them, Quorum's founders have spent decades across the property world: institutional-scale residential operations, community association management, land and development sales, hospitality, payroll, and business operations.

It is a deliberately wide bench for a deliberately focused company. We manage communities and we serve the developers who create them, and every engagement gets the whole background, not a department of it.

Reach the team any time at support@quorummgmt.com or (704) 251-5022.

Independent, and staying that way.

Much of this industry is consolidating into national platforms, and boards who hired a local firm keep waking up as accounts of a distant one. Quorum is founder-owned. When you hire us, the people whose names are on this page are the people accountable to your board.

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Tell us about your community.

A board member, a developer planning a grand opening or a turnover, or a homeowner who wishes their community ran differently: start here. You will hear back from a person within one business day. Prefer to talk first? Call (704) 251-5022.

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Choose the option closest to you.

We respond within one business day. Your information goes to Quorum and nowhere else: no lists, no vendors, no follow-up drip you never asked for.

Received

Thank you. A person is on it.

Your message is logged and you will hear from us within one business day. That clock is our first promise, and it is already running.

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